Study on Service Management Innovation of Service Outsourcing Enterprise Based on Knowledge Value Chain

摘要：

With the rapid development of new economy era, knowledge management and service management innovation is the competitive advantage of soft power. Based on the knowledge value chain theory and the characteristics of the service outsourcing enterprises, the paper builds service management innovation model based on knowledge value chain, and analyze how to use knowledge management theory to guide service outsourcing enterprises practice, as well as make a detailed classification concerning the innovation capability of service outsourcing enterprise.

作者: Hui-Ying ZHANG Ke XU

作者单位: College of Management and Economics, Tianjin University, Tianjin, China

会议类型: 国际会议

会议名称: 2011 IEEE 18th International Conference on Industrial Engineering and Engineering Management(2011 IEEE 第十八届工业工程与工程管理国际会议 IEEM2011)

会议地点: 长春

会议语种:英文

页码: 1393-1397

在线出版日期: 2011-09-03（万方平台首次上网日期，不代表论文的发表时间）