Optimization of Knowledge Work Based on Experts’ Implicit Knowledge Mining
To improve the efficiency of knowledge work, an optimization method, mining experts’ implicit knowledge is proposed. The valuable implicit knowledge is mined from the experts, and then the corresponding model of work steps and related implicit knowledge is established. Considered the specialty of implicit knowledge existed in different practical activities, an experiment about dimension design based on the secondary development of ANSYS is performed. The experts’ implicit knowledge work is externalized with methods of think-aloud protocols and observations. At last, comparative experiments are designed to analyze the optimization effect, and the result indicates that the externalized knowledge has obvious contribution to the knowledge work optimization.
Yan-hong ZHANG Shu-ping YI Pei-han WEN
College of Mechanical Engineering, Chongqing University, Chongqing, China
国际会议
长春
英文
1899-1903
2011-09-03（万方平台首次上网日期，不代表论文的发表时间）