Review and Prospect of Research on Organizational Citizenship Behavior

摘要：

With global economy being integrated, organization is confronting ever-increasing competition, which requires employees in organization work in a spontaneous, active, proactive manner. Therefore it is a new direction in studying organizational management to understand motivating factors of organizational citizenship behavior (OCB) and exploring measures to motivate exhibition of OCB by employees effectively. From two perspectives of social psychology and organizational behavior, the main literatures on the study of OCB are reviewed. Furthermore ， significant motivating variables which influence OCB are recognized and classified, which include individual and situational variables. At last, the limitations in existing studies are analyzed and the further research trends are suggested.

作者: Zhou Yong

作者单位: Human Resource Management Department Business College of Tianjin Polytechnic University Tianjin, China

会议类型: 国际会议

会议名称: International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)

会议地点: 武汉

会议语种:英文

页码: 1-4

在线出版日期: 2011-08-12（万方平台首次上网日期，不代表论文的发表时间）