Exploring Internet-based Crisis Communication Management in the Public Sector:a System Dynamics Approach

摘要：

Since the emergence of the Internet and the World Wide Web, how to effectively deal with dissemination of crisis information in the public sector has become an urgent and practical problems for government practitioners and other participants. Based on the System Dynamics approach, this study developed the concept model, the logical model and the system dynamics model to describe the public crisis information dissemination over the Internet. The hypothesis, the mathematical functions and the flow diagram for the Internetbased Public Crisis Communication Model were provided. Some managerial implications were also proposed.

作者: Jian-xin DONG Jun, YU Gui-wu CHEN

作者单位: Dept.of Economics, Guangdong Peizheng College Dept.of Public Administration,Management School, Jinan Dept.of Public Administration,Management School Jinan University Guang Zhou, China Teaching & Research Institute of Info Retrieval, Library Jinan University Guang Zhou, China

会议类型: 国际会议

会议名称: International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)

会议地点: 武汉

会议语种:英文

页码: 1-3

在线出版日期: 2011-08-12（万方平台首次上网日期，不代表论文的发表时间）