Study on the basic process and form of consultation service system for human-machine interaction

摘要：

This research tries to search and establish a customeroriented process and form of consultation service system for human-machine interaction according to the induction of service process and relevant constituents. Basic form of consulting service system design is studied on the planning and designing sketch of consultation system based on the service system relevant elements.

作者: Wang Bo Liang Gefu Pi Bo

作者单位: School of BusinessGuangxi UniversityNanning 530004,Guangxi, P.R China School of Business Guangxi University Nanning 530004,Guangxi, P.R China

会议类型: 国际会议

会议名称: International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)

会议地点: 武汉

会议语种:英文

页码: 1-4

在线出版日期: 2011-08-12（万方平台首次上网日期，不代表论文的发表时间）