On Knowledge Service and Knowledge Management of Social Service Organization

摘要：

Social service organization is a structure that mainly provides knowledge service and regards knowledge management as the kernel part of its management system. Through knowledge management, which includes explicit and implicit knowledge management, the knowledge reserve and knowledge value of the organization as a whole can be increased. Knowledge management also helps to improve technique and the performance of product and service through knowledge application, promote knowledge circulation within the organization, improve the efficiency to acquire knowledge, point out the direction of knowledge innovation, assist the organization with developing technology, give full play to individuals ability and potential, increase the learning ability of individual and organization and improve corporate IQ.

作者: Ma Yong-qing Zhang Yi

作者单位: The School of Humanities and Social SciencesYunnan University of Nationalities, YUNKunming, China The School of Foreign LanguagesYunnan University of Nationalities, YUNKunming, China

会议类型: 国际会议

会议名称: International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)

会议地点: 武汉

会议语种:英文

页码: 1-3

在线出版日期: 2011-08-12（万方平台首次上网日期，不代表论文的发表时间）