Application of Fuzzy Set Pair Analysis Model for Evaluation of Hospital Medical Service Efficiency
Considering the characteristics of multi-objective, multi-index and coexistence of certainty and uncertainties, set pair analysis theory was introduced into evaluation of hospital medical service efficiency. The concept of structural function, that is, identity-discrepancy-contrary connection degree was developed. Based on the set pair theory, the fuzzy set pair analysis evaluation model of hospital medical service efficiency was established. This model was applied to evaluate the service efficiency in hospital D1, D2, D3 and D4. Service efficiency of the four hospitals could be determined objectively and the order preference of service efficiency was gained. The case study shows that this method is scientific, simple, and practical for multiobjective decision-making questions of service efficiency evaluation.
Yan Xin
Hospital of Yangtze University Jingzhou Hubei, China
国际会议
International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)
武汉
英文
1-3
2011-08-12（万方平台首次上网日期，不代表论文的发表时间）