A comparative analysis of administration-oriented and customer-oriented electronic government
Electronic government has mushroomed in recent years along with the development and utilization of information of communication technologies in public sector. A lot of attentions are attached to the technical end. However, participants are active factors in the evolution of e-government. Different kinds of participants play important but distinct roles in every project of e-government, which leads to different approach in the process of evolution. According to the decision-making authority, resources allocation authority, strategic emphasis and ultimate purpose in the initiative and implementation of e-government, there are two principle approaches of e-government. A comparative analysis is given to these two distinct approaches. Each approach originates in different environmental context and serves different administrative purpose. The two approaches are not necessarily successive stages in one evolution process, which could influence the destination in evolution of e-government.
Feng Yao
School of Public Administration Hohai University Nanjing, China
国际会议
International Conference on Management and Service Science(2011年第五届管理与服务科学国际会议 MASS 2011)
武汉
英文
1-3
2011-08-12（万方平台首次上网日期，不代表论文的发表时间）