An Exploration of Hospital Management Innovation with Patient Perceived Value Based on the study in Taizhou Hospital of Zhejiang Province

摘要：

Under the guidance of a certain innovation target, Hospital Management Innovation (HMI) is a process of improving medical service quality by changing the management functions and administrative tasks, which thereby can improve the patient experience during medical treatment. Bearing task reconstruction and patient value improvement in mind, Taizhou Hospital did a practice of HMI which based on the theory of patient perceived value. This practice is a success and has provided an important reference for other hospitals to enhance the level of hospital management and improve the quality of medical services.

作者: Qian Hui Li Guobo Wang Yaohui Chen Haixiao

作者单位: City College, Zhejiang University, Hangzhou, China School of Management, Zhejiang University, Hangzhou, China Taizhou Hospital, Taizhou, China

会议类型: 国际会议

会议名称: 2011 International Conference on Product Innovation Management(第六届产品创新管理国际会议)

会议地点: 武汉

会议语种:英文

页码: 108-111

在线出版日期: 2011-07-16（万方平台首次上网日期，不代表论文的发表时间）