Comparative Analysis of Satisfaction with Car Performance and Service
The comprehensive evaluation of cars should include two main aspects: Car Quality-Performance, and Car Sales Service. The surveys about Car QualityPerformance and Car Sales Service have already been done, and gain indicator statistics about users satisfaction and value from both these two aspects. By using statistical analysis on satisfaction indicator with Car Quality-Performance and Car Sales Service, and by using Linear weighted method, the paper conclude a analysis about cars actual situation comprehensively. Besides, it also lists the order of users value, and compares satisfaction indicators with each other.
Ke Jianfeng Diao Zhaofeng
School of International Education Wuhan University of Technology Wuhan, P.R.China School of Management Wuhan University of Technology Wuhan.P.R.China
国际会议
2011 International Conference on Product Innovation Management(第六届产品创新管理国际会议)
武汉
英文
608-610
2011-07-16(万方平台首次上网日期,不代表论文的发表时间)