Composition Factors of Employee Satisfaction and Investigation in Hospital

摘要：

All employees satisfaction of hospitals needs to be taken seriously and employee satisfaction of hospitals were composed of different factors. In this paper, by experts discussions constructed satisfaction evaluation index system involving medical, nursing, medical technology, administration, logistics five positions, and then compiled satisfaction scale based on evaluation index to carry out employee satisfaction survey in M hospital. The conclusion is: employees are satisfied with the hospital; the highest satisfaction is work groups satisfaction and the lowest satisfaction is work rewards satisfactions; high satisfaction and low satisfaction factors have different reasons. Hospital managers should adjust the corresponding management measures to improve employee satisfaction by the results of employee satisfaction survey..

作者: GAO Yan

作者单位: School of Management,Wuhan University of Technology,Wuhan, P.R.China, 430070 China Meitan General Hospital,Beijing, P.R.China, 100028

会议类型: 国际会议

会议名称: 2011 International Conference on Product Innovation Management(第六届产品创新管理国际会议)

会议地点: 武汉

会议语种:英文

页码: 687-690

在线出版日期: 2011-07-16（万方平台首次上网日期，不代表论文的发表时间）