Study on Supply Modes and E-government Public Service Based on CRM

摘要：

Use the CRM theory and method of systems analysis to study the e-government model of public service, believed that public-centric e-government services can be build and supply effective services through Public-Private-Partnership model. Finally, discuss the attentions of this model and provide a workable solution for the government to improve their own efficiency and quality of service.

作者: Zhu Ying

作者单位: Northeast Forestry University College of Economics and Management Northeast Forestry University Harbin, China

会议类型: 国际会议

会议名称: 2010 International Conference on Optics,Photonics and Energy Engineering(2010光学、光子学与能源工程国际会议 OPEE 2010)

会议地点: 武汉

会议语种:英文

页码: 247-249

在线出版日期: 2010-05-10（万方平台首次上网日期，不代表论文的发表时间）