会议专题

An Optimization Model for Determining Optimal Levels of Engineering Characteristics in QFD under Multi-Segment Market

An optimization model for a multi-segment market based on quality function deployment is established to maximize customers’ overall customer satisfaction. The weights of importance of market segments and development costs in the model are expressed as triangular fuzzy numbers in order to describe the imprecision caused by human subjective judgment. The solving approach for the fuzzy optimization model is suggested. A case study is given to illustrate the feasibility of the proposed method.

quality function deployment new product development customer requirements engineering characteristics fuzzy optimization

Xinggang LUO C.K. KWONG Jiafu TANG Bin GAO

Department of System Engineering, School of Information Science and Engineering, Northeastern Univer Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Ko

国际会议

2011 China Control and Decision Conference(2011中国控制与决策会议 CCDC)

四川绵阳

英文

2180-2184

2011-05-23(万方平台首次上网日期,不代表论文的发表时间)