Framework for SaaS Management Platform

摘要：

Software-as-a-service (SaaS) is becoming a popular software delivery model. Especially for enterprise software, the shift to SaaS model is happening rapidly because of cloud technologies becoming mature. This triggers more complex SaaS ecosystems come into being, and demands more supporting and enabling functions accordingly, including service lifecycle management, business relationship and process management, charging and billing for all the roles in ecosystem and so on. This paper describes our research on SaaS management platform, and proposes a framework to support different business models as well as multiple application architectures. The framework covers both technical and business requirements in a separate while interconnected way, and takes non-functional considerations into account, such as availability, security, scalability and performance. As a validation of our framework, a case study is presented which addresses a couple of typical SaaS management scenarios.

关键词： software-as-a-service management operation platform

作者: Kai Tang Jian Ming Zhang Zhong Bo Jiang

作者单位: IBM Research China Beijing, China

会议类型: 国际会议

会议名称: 2010 IEEE International Conference on e-Business Engineering(2010年电子商务工程国际研讨会 ICEBE 2010)

会议地点: 上海

会议语种:英文

页码: 345-350

在线出版日期: 2010-11-10（万方平台首次上网日期，不代表论文的发表时间）