Design Aspects of Software as a Service to enable e-Business through Cloud Platform
As a typical form of Cloud service, Software as a Service(SaaS) has been leading the adoption of Cloud to enable e-Business by the industries. There are growing number of SaaS services which could provide different aspects of capability enabling business to leverage Cloud platform to run and manage business processes, such as customer relationship management, supply chain management, finance and accounting. However the design aspects of building effective SaaS services and corresponding platform to enable e-Business have not been studied before to guide research and development activities from both business and technical perspectives. This paper studies the reference models, architecture and related technical implications of SaaS value chain and operation models, etc. Sample applications and related technical solutions are summarized to demonstrate how these patterns could be instantiated in real business environment.
Cloud Services Software as a Service e-Business Small Medium Business
Wei SUN ChangJie Guo Zhongbo Jiang Xin Zhang Ning Duan Ying Huang Yue Da Xiong
IBM China Research Lab
国际会议
2010 IEEE International Conference on e-Business Engineering(2010年电子商务工程国际研讨会 ICEBE 2010)
上海
英文
456-461
2010-11-10（万方平台首次上网日期，不代表论文的发表时间）