Developing and Validating Methods for Evaluating User Value
This study proposes methods for evaluating user value, one of the most important factors influencing the users daily experience. A case study using a commercial smart phone was conducted to investigate the reliability and validity of the methods. To obtain the results, four evaluation methods were proposed through a literature survey, including rating supported by the projective technique, functionality evaluation, fuzzy concept-based rating, and developing relevant criteria. The results showed that three of the methods, excluding fuzzy conceptbased rating, had high reliability and validity. It is expected that these results will help product and service developers obtain feedback on their design alternatives.
evaluating user value daily experience case design alternatives
Jaehyun Park Sung H. Han Hyun K. Kim Seunghwan Oh Heekyung Moon Joohwan Park
Department of Industrial and Management Engineering, POSTECH,South Korea
国际会议
The Institute Industrial Engineera Asian Conference 2011(2011年国际工业工程师协会亚洲会议)
上海
英文
255-260
2011-06-10（万方平台首次上网日期，不代表论文的发表时间）