Review and Research on Product Service System Design Methodology

摘要：

Product Service System (PSS) and other similar terminologies have emerged in industrial field aiming at meeting customers result-oriented need and improving companies competitiveness with lower environmental cost. This paper reviews the PSS definitions, PSS categories* and challenges and strategies of manufacturing enterprises. The engineering design methodology of PSS plays a critical role in PSS research field, and has a direct influence on the content of PSS solution. This paper focuses on reviewing the existing PSS design methodologies which are relatively complete. In the whole PSS design process, conceptual design is the most important stage and decides the design success a lot. Three key aspects of PSS conceptual design are identified in this paper, and a new PSS design methodology is discussed and described from the three aspects. This methodology begins with analyzing users goals and constructing task model, and models the integrated product and service concept in the conceptual product-service blueprint.

关键词： product service system (PSS) conceptual design customer value user task service blueprint

作者: Xiuli Geng Xuening Chu Yupeng Li

作者单位: Department of Industrial Engineering and Logistics Engineering, Shanghai Jiao Tong University, China

会议类型: 国际会议

会议名称: The Institute Industrial Engineera Asian Conference 2011(2011年国际工业工程师协会亚洲会议)

会议地点: 上海

会议语种:英文

页码: 489-496

在线出版日期: 2011-06-10（万方平台首次上网日期，不代表论文的发表时间）