An Evaluation Scheme for Product-Service System Models
This paper proposes an evaluation scheme for productservice system (PSS) models and focuses on constructing evaluation criteria. The proposed scheme has a four-layered hierarchical structure consisting of perspectives, dimensions, categories, and aspects. The sustainability and customer value perspectives are also considered. The sustainability perspective consists of the 3P (i. e. , profit, planet, and people) dimensions, while the customer-value perspective consists of quality and cost dimensions. Each dimension is further classified into categories, and more detailed aspects about these are explained. The set of criteria consists of 5 dimensions, 22 categories, and 96 aspects. The proposed PSS evaluation scheme is demonstrated and validated through a hypothetical case study in the automobile industry. The scheme can serve as an effective aid in evaluating and eventually improving future PSS models.
PSS evaluation scheme evaluation criteria
Kwang-Jae Kim Chie-Hyeon Lim Jun-Yeon Heo Yoo-Suk Hong Kwangtae Park
Division of Mechanical and Industrial Engineering, Pohang University of Science and Technology,South Division of Industrial Engineering, Seoul National University, South Korea Korea University Business School (KUBS), South Korea
国际会议
The Institute Industrial Engineera Asian Conference 2011(2011年国际工业工程师协会亚洲会议)
上海
英文
597-603
2011-06-10（万方平台首次上网日期，不代表论文的发表时间）