A Conceptual Model for Configurable Services Using Ontology: A Case Study for Building Solution Services
Manufacturers are undergoing a transition from being product-focused to service-based. To respond to different kinds of customer needs, services are customized and committed to certain configuration in a paradigm similar with product mass customization. It is therefore important to extend current productbiased configuration models with a service perspective. With the aim of enabling efficient and effective service configuration in a reusable and sharable way, an ontology-based approach for representing service configuration knowledge is presented in this paper. The ontology is formalized using OWL, resulting in well-defined semantics due to the logic semantics of OWL. Configuration constraints are represented in SWRL, a rule language based on OWL. Actual configuration processes are implemented using JESS, a rule engine for the Java platform. The proposed ontology is illustrated with a case study for configuring a specific service called Building Solution.
services configuration ontologies OWL SWRL
Jin Shen Liya Wang
Department of Industrial Engineering and Logistics Management, Shanghai Jiao Tong University, China
国际会议
The Institute Industrial Engineera Asian Conference 2011(2011年国际工业工程师协会亚洲会议)
上海
英文
627-633
2011-06-10（万方平台首次上网日期，不代表论文的发表时间）