CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS A Case Study

摘要：

Enterprise Resource Planning (ERP) systems are very common worldwide, but their implementation and upgrade projects are expensive, complex and often unsuccessful. A great role in their implementation is played by the consultancy firms, which provide manpower and qualified knowledge. Often, IT managers, on the preparation stage, need to know how the project will be organized, how the resources will be distributed and which effort will be necessary from the employees to perform a successful project. Through a case study we aim to define a way to measure the business value of the consultancy and understand if it is possible to build a model to achieve this result.

关键词： ERP implementation project Enterprise resource planning ERP upgrade project Consultants activities

作者: Emiliano Lutteri Barbara Russo

作者单位: Department of Computer Science, Free University of Bolzano, Piazza Università 1,Bolzano,Italy

会议类型: 国际会议

会议名称: 13th International Conference on Enterprise Information System(第13届企业信息系统国际会议 ICEIS 2011)

会议地点: 北京

会议语种:英文

页码: 363-370

在线出版日期: 2011-06-08（万方平台首次上网日期，不代表论文的发表时间）