A CRITIQUE OF THE BENEFITS STATEMENT 2006/2007 FOR THE UK NHS NATIONAL PROGRAMME FOR IT

摘要：

With all the discussions of value and benefits based approach for managing information technology (IT) investments, few organizations publish a benefits statement for an actual project or programme. Thus the Benefits Statement 2006/2007 published by the UK NHS National Programme for IT (NPfIT) provides a valuable sample for us to inspect and draw lessons from. This paper examines the statement from the perspective of a value-based framework for project assessment. It is found that the NPfIT benefits statement is defective for a number of reasons. In addition to an admittedly immature theory of IT value assessment,the NPfIT authority did not start the programme with a baseline value proposition or a value assessment methodology. It also failed to make a good use of a centrally prescribed methodology by the UK government. It even ignored specific benefits estimates suggested by the government s audit office. Most if not all of these defects can be attributed to the lack of a coherent conceptual framework for project value assessment in the NPfIT authority.

关键词： Value-based framework Project value Benefits management Assessment methodology

作者: Angus G.Yu

作者单位: Stirling Management School,University of Stirling,Stilling,U.K.

会议类型: 国际会议

会议名称: 13th International Conference on Enterprise Information System(第13届企业信息系统国际会议 ICEIS 2011)

会议地点: 北京

会议语种:英文

页码: 541-546

在线出版日期: 2011-06-08（万方平台首次上网日期，不代表论文的发表时间）