VALUATION FRAMING FOR SOCIAL SOFTWARE A Culturally Aware Artifact

摘要：

Despite the popularity of the so-called social software, just a small fraction of the systems launched on the Web is really successful. The diversity of users, their limitations, preferences, values and culture, are examples that indicate the complexity of developing this kind of system; moreover there is still a lack of approaches, artifacts and methods for supporting designers to deal with this complexity. This paper presents an artifact specially adapted to support designers in the task of evaluating social software,taking values and cultural issues into account. It draws on Organizational Semiotics and on building blocks of culture to shed light on this research area. The artifact was applied to the evaluation of five different prototypes of systems for supporting cross-cultural collaboration, and the results demonstrate the viability of using this artifact for supporting the evaluation as well as the design of social software.

关键词： Organizational Semiotics Culture Values Social Software

作者: Roberto Pereira M. Cecilia C. Baranauskas

作者单位: Institute of Computing,University of Campinas,Av.Albert Einstein N1251,Campinas-SP,Brazil

会议类型: 国际会议

会议名称: 13th International Conference on Enterprise Information System(第13届企业信息系统国际会议 ICEIS 2011)

会议地点: 北京

会议语种:英文

页码: 834-843

在线出版日期: 2011-06-08（万方平台首次上网日期，不代表论文的发表时间）