AN INFORMATION ORIENTED FRAMEWORK FOR RELATING IS/IT RESOURCES AND BUSINESS VALUE
Several studies have highlighted the importance of information and information quality in organisations and thus information is regarded as key determinant for the success and organisational performance. At the same time, there are numerous studies, frameworks and case studies examining the impact of information technology and systems to business value. Recently, several studies have proposed maturity models for information management capabilities in the literature, which claim that a higher maturity results in a higher organizational performance. Although these studies provide valuable information about the underlying relations, most are limited in specifying the relationship in more detail. Furthermore, most prominent approaches do not or at least not explicitly consider information as important influencing factor for organisational performance. In this paper, we aim to review selected contributions and introduce a model that shows how IS/IT resources and capabilties could be interlinked with IS/IT utilization, organizational performance and business value. Complementing other models and frameworks, we explicitly consider information from a management maturity, quality and risk perspective. Moreover, the paper discusses how each part of the model can be assessed in order to validate the model in future studies.
IS/IT business valu IS/IT resources IS/IT impact Information quality Information risk
Alexander Borek Ajith Kumar Parlikad Markus Helfert Mouzhi Ge
Institute for Manufacturing, Department of Engineering, University of Cambridge 17 Charles Babbage R School of Computing, Dublin City University, Glasnevin, Dublin 9, Ireland Fakult(a)t für Informatik, Technische Universit(a)t Dortmund, Baroper Str. 301, 44227 Dortmund, Germ
国际会议
13th International Conference on Enterprise Information System(第13届企业信息系统国际会议 ICEIS 2011)
北京
英文
948-957
2011-06-08（万方平台首次上网日期，不代表论文的发表时间）