MINING OF AD-HOC BUSINESS PROCESSES USING MICROSOFT SHAREPOINT, NITRO & PROM 6.0 An Industrial Practice
The improvement and re-engineering of business processes is challenging task especially when ad-hoc processes are take into account. Process mining techniques allow identification of process knowledge and characteristics based on so called event logs. Many information systems today provide such log i.e. Microsoft SharePoint which is one of the pioneers of collaborative portals. Although it supports either structured and ad-hoc process orchestration, managing dynamic processes in SharePoint is open to accept new ideas. Since SharePoint registers all change events on its content databases, it can serve as valuable source to mining process context. This paper introduce process mining concepts and techniques and demonstrates the application of Nitro to constructing event logs based on XES standard and finally apply process mining techniques using Prom 6.0 which is newly developed framework for process mining.
Process mining Business process management Business process analysis Microsoft SharePoint Nitro
Farhad Naderipour
Islamic Azad University, Naragh Branch, Naragh, Iran
国际会议
13th International Conference on Enterprise Information System(第13届企业信息系统国际会议 ICEIS 2011)
北京
英文
1000-1005
2011-06-08（万方平台首次上网日期，不代表论文的发表时间）