An Optimal Best Practice Selection Approach

摘要：

This paper develops a new optimization approach for evaluating and selecting a set of best practices for implementation at strategic business units (SBUs) of an organization. Based on the balanced scorecard and multiattribute decision making, an evaluation model is developed to generate a relative contribution value for each best practice to indicate the degree to which it influences the achievement of the local objectives of the corresponding SBU and the global goals of the organization. An optimal selection model is developed to select a minimum set of best practices for meeting the specified goal-achievement levels of the whole organization and of the individual SBUs. An empirical study on a company with four SBUs implementing 9 cross-unit and 17 unitspecific best practices is conducted.

关键词： optimization best practice evaluation the balanced scorecard multiattribute decision making

作者: Yan Xu Chung-Hsing Yeh Senior Member

作者单位: Faculty of Information Technology Monash University Clayton,Victoria 3800,Australia

会议类型: 国际会议

会议名称: The Third International Joint Conference on Computational Science and Optimization(第三届计算科学与优化国际大会 CSO 2010)

会议地点: 黄山

会议语种:英文

页码: 242-246

在线出版日期: 2010-05-28（万方平台首次上网日期，不代表论文的发表时间）