Effect of Individual Differences on Perceptions of Safety Culture Factors among Flight Attendants in a Taiwanese Airline of China
The aim of the study was to identify significant factors of safety culture and compare differences in perception about these factors among different groups in a commercial airline in Taiwan of Chhina. A survey, adapted from Loughborough University Safety Climate Assessment Toolkit (LSCAT) comprising general information and 30 safety culture statements, was distributed to 251 flight attendants. Eight factors were identified as significant management commitment to safety, work environment, safety rule/regulation compliance, priority of safety, personal needs for safety, accident investigation, safety rules and procedures, and education and training. Results showed that there were significant differences among different sub-groups on five of the eight factors: management commitment to safety, work environment, rule/regulation compliance, priority of safety, and education and training.
flight attendant cabin crew safety culture safety climate safety safety management
LEE Kaihui STEWART Margaret KAO Lihua
China Airlines, Taiwan, China Business TAFE School, RMIT University, Australia College of Business, Chung Yuan Christian University, Taiwan, China
国际会议
The 2010 International Symposium on Safety Science and Technology(2010 安全科学与技术国际会议)
杭州
英文
2275-2279
2010-10-26（万方平台首次上网日期，不代表论文的发表时间）