The Measurement of Service Innovation of Telecommunication in China
Based on the recognition of service innovation and its importance in the development of telecommunication in China, and the analysis of characteristics of telecommunication and its service innovation status, this paper tries to explore key factors of affecting service innovation of telecommunication in China and construct an evaluation index system of service innovation which fits for telecommunication in China. Then by demonstration, this paper tests feasibility and reliability of the evaluation index system, evaluates the capability of service innovation of telecommunication in China during 2005 to 2007, and puts forward corresponding development suggestions that can promote service innovation capability.
telecommunication service innovation evaluation index system China
Jing SHEN Chaoshi MENG Tingting ZHANG
Department of Information Management Peking University Beijing, P.R.China
国际会议
太原
英文
467-475
2010-10-22(万方平台首次上网日期,不代表论文的发表时间)