Model and Performance Evaluation of Service Innovation:A Knowledge Value Chain Perspective

摘要：

Developed service industry is a symbol of economic prosperity in a region, while innovation is a necessary means to enhance services competitiveness. Based on the knowledge value chain theory, this paper explains the concept, features and formation of service innovation, constructs the model of service innovation, then takes a performance evaluation of service innovation.

关键词： knowledge value chain service innovation model performance evaluation

作者: Zhang Jingmin Lu Yanqiu Wang Huijun

作者单位: School of History and Tourism, Liaoning Normal University Dalian, P.R.China,School of Management, Ji School of Management Jilin University Changchun, P.R.China

会议类型: 国际会议

会议名称: 2010 IEEE International Conference on Emergency Management and Management Sciences(2010 IEEE应急管理与管理科学国际会议 ICEMMS)

会议地点: 北京

会议语种:英文

页码: 234-237

在线出版日期: 2010-08-08（万方平台首次上网日期，不代表论文的发表时间）