An Exploratory Research on Adoption of Mobile Commerce Technology in the Supply Chain
The increasing utilization of mobile commerce technologies in e-business raises the question of their use in supply chain integration and management. This article presents a multiple case study investigation of the adoption of mobile technology in the supply chain. A technologyorganization-environment framework of the contextual influences on technological innovation adoption is used to inform an analysis of three companies adoption and use of mobile data solutions for sales automation, freight tracking, and service support. Analysis of the three case studies found that the relative advantage of the technological innovation and the information intensity of the company were the most important factors influencing adoption. Other factors that appeared to influence adoption included the compatibility of the technology with the companys business approach, the presence of top management support, and the degree of organizational readiness. Environmental factors such as competition within the industry or business partner influence seemed less influential for these pioneers of mobile technology use in supply-side activities.
IT adoption IT innovation mobile commerce supply chain
Weizhu Chen
Department of Electronic Commerce, College of Business and Administration Capital University of Economics & Business, Huaxiang, Fengtai, Beijing
国际会议
香港·广州
英文
90-95
2010-07-25（万方平台首次上网日期，不代表论文的发表时间）