Dynamic Flexibility-Operational Definition, Measurement & Analysis
Although flexibility has been researched for about 30 years, the conceptual understanding of flexibility is still limited. There is no operational definition of flexibility which can facilitate measuring the construct and further verify the endeavor of the companies on improving it. This paper analyzes the dimensions and measurement of flexibility using systems theory from dynamic perspectives. Four dimensions i.e., range of variety, response time, adjustment cost and variance of performance, are presented. Based on the analysis of the relationship of these dimensions, the measurement of flexibility is discussed. Finally, a comprehensive operational definition of dynamic flexibility is presented. The purpose of this paper is to take the area at least one step further towards a clearer understanding and valid measurement of flexibility.
Flexibility Dimension Measurement Operational Concepts
Baohua Qin
Department of Information Operations and Technology Management College of Business Administration, University of Toledo College of Economics and Management Yanshan University, Qinhuangdao, China
国际会议
香港·广州
英文
409-414
2010-07-25（万方平台首次上网日期，不代表论文的发表时间）