Application of TOPSIS and RSR Method in the Evaluation of the Satisfaction Degree to Community Health Service
Objective: to study the application effect of TOPSIS and RSR method in the evaluation of the satisfaction degree to community health service. Methods: based on random sampling to the outpatients of 17 community health service centers of a city in Guangdong province, the satisfaction degree is evaluated by the TOPSIS and RSR method. Results: the patient satisfaction degree of 17 community health centers are evaluated and sorted, then stratified reasonably according to advantages and disadvantages. Conclusions: the combination of TOPSIS and RSR method is practical to evaluate the satisfaction degree, and the result is reliable.
TOPSIS method rsr method community health service satisfaction degree
WANG Sheng GAO Ge
Corresponding Author: School of Radiation Medicine and Public Health, Soochow University, P.R.China, Corresponding Author: School of Radiation Medicine and Public Health, Soochow University, P.R.China,
国际会议
威海
英文
374-378
2010-07-24（万方平台首次上网日期，不代表论文的发表时间）