Study on Evaluation Systems and Appraisal Method of CSD for University Student
Many domains of study and institution have been interested in the study in Customer Satisfaction. Customer Satisfaction Degree and Evaluation systems and appraisal method of CSD is researched. This paper discusses the evaluation systems and appraisal method of CSD in high education and gives an example.
customer satisfaction model structure equation customer expect
CHEN Le GUO Yonghong
China Jiliang University, HangZhou, P.R.China, 310018
国际会议
威海
英文
445-451
2010-07-24(万方平台首次上网日期,不代表论文的发表时间)