会议专题

Study on Evaluation Systems and Appraisal Method of CSD for University Student

Many domains of study and institution have been interested in the study in Customer Satisfaction. Customer Satisfaction Degree and Evaluation systems and appraisal method of CSD is researched. This paper discusses the evaluation systems and appraisal method of CSD in high education and gives an example.

customer satisfaction model structure equation customer expect

CHEN Le GUO Yonghong

China Jiliang University, HangZhou, P.R.China, 310018

国际会议

The 3rd International Institute of Statistics & Management Engineering Symposium(2010 国际统计与管理工程研讨会 IISMES)

威海

英文

445-451

2010-07-24(万方平台首次上网日期,不代表论文的发表时间)