Research on Knowledge Management of Mass Customization
Mass customization relates to the ability to provide customized products or services through flexible processes in high volumes and at reasonably low costs. Companies have to be able to manage the knowledge wile implementing mass customization strategy by collecting and using customer knowledge which can result in new appealing ways to serve customer and new personalized products with greater value for customer. According to the characters of mass customization, main activities in knowledge management are analyzed and knowledge management system is constructed.
customization knowledge conversion processes knowledge management system
Wang Ying Li Ming
School of Management Chengdu University of Information Technology Chengdu, China
国际会议
成都
英文
372-374
2010-07-09（万方平台首次上网日期，不代表论文的发表时间）