Differences on Emotional Intelligence in Negotiation: A Cross-Cultural Investigation
This study based on a questionnaire to two groups Chinese and American college students, found that there are differences on their emotional intelligence in negotiation between the two cultures. Chinese students concentrate on their ability to respond social situations, although on this aspect they are not as capable as American students. They also pay a lot of attention to their friends. Keeping contact with friends and listening to friends are both ranked high. On the other hand, Americans treat the consequences of actions seriously, they also emphasize the ability to respond society, and they are capable to understand nonverbal cues. These kinds of cultural based differences on El definitely affect negotiation processes and results.
emotional intelligence negotiation culture eic
Chunlei Wang Xia Wang
School of Economics & Management, Tongji University,School of International Economics, Shanghai Fina Shanghai, China School of Economics & Management, Tongji University
国际会议
成都
英文
404-408
2010-07-09（万方平台首次上网日期，不代表论文的发表时间）