Application Research of a Statistical Regression Algorithm in the IVR System
This paper proposes a Statistical Regression Algorithm, According to the number of node visited, it generates the dynamic menu of the IVR (Interactive Voice Response) system. The algorithm is implemented through IVR application gateway which is very important for the IVR system. The voice files of data demanded are built and played for response through application gateway, TTS(Text to Speech) and IVR server together. The weakness of poor scalability of the IVR is fixed and the load of IVR is reduced, and the reliability of IVR is improved through this Algorithm.
Statistical Regression Algorithm IVR application gateway
Chang-Xing Qi Jie Liu, Hang Li
School of Software Shenyang Normal University ,Shenyang Liaoning, China
国际会议
2010 International Conference on Educational and Network Technology(2010教育与网络技术国际会议 ICENT 2010)
秦皇岛
英文
358-360
2010-06-25(万方平台首次上网日期,不代表论文的发表时间)