An Integrated Framework for Knowledge Management in Small and Medium-sized Enterprises

摘要：

A knowledge-based economy is emerging. Knowledge management (KM) is being rapidly disseminated in academic circles, as well as in the business world. Despite the wide implementation of KM in the larger organizations, small and medium-sized enterprises (SMEs) are comparatively under-researched. This paper focuses on KM implementaion within SMEs. Looking beyond KM initatives or processes, it provides an intergrated framework for SMEs to implement KM, which includes: (1) Identifying informal KM within SMEs; (2) Success key factors for KM; (3) A goal-constructing programme for KM; (4) Evaluating organizational performance. The framework proposed in this paper is generic in nature and is applicable to benefit any SMEs.

关键词： knowledge management SMEs informal knowledge management key success factors organizational performance

作者: GAO Yan

作者单位: Wuhan University, P.R.China,Henan University of Science and Technology, P.R.China

会议类型: 国际会议

会议名称: The Eleventh West Lake International Conference on Small & Medium Business(第11届西湖国际中小企业研讨会 WLICSMB 2009)

会议地点: 杭州

会议语种:英文

页码: 35-38

在线出版日期: 2009-10-25（万方平台首次上网日期，不代表论文的发表时间）