Integration of E-Government Services Delivery in Australia: Implications for China

摘要：

The effective and sustainable development of e-government relies on information and communication technology, on reforms of government departments, and more importantly, relies on the mode of government services delivery to the community. How to deliver government services efficiently and conveniently to most people is an important topic during e-government construction. Centrelink, Australian government services delivery agency, had made significant achievements in providing government services since its establishment in 1997. This paper discusses Centrelinks delivering mode from services integration and channels combination respectively. The implications for Chinese government services delivery are discussed.

关键词： e-government services delivery Centrelink Australia China

作者: Jia Tina Du

作者单位: School of Computer and Information Science, University of South Australia GPO BOX 2471 Adelaide SA 5001 Australia

会议类型: 国际会议

会议名称: 2010 International Conference on Computer and Information Application(2010年计算机与信息应用国际会议 ICCIA 2010)

会议地点: 天津

会议语种:英文

页码: 203-205

在线出版日期: 2010-12-03（万方平台首次上网日期，不代表论文的发表时间）