AIQA: A Tool for Information Quality Assurance in Post-implementation of ERP

Information Quality (IQ) a critical issue during the implementation of an enterprise resource planning (ERP) system;however, few have investigated IQ in the phase of the post-implementation of ERP. In this paper, the authors attempt to develop such a tool, which is called Activity-based Information Quality Assurance (AIQA) to form a basis for the systematic monitoring and evaluation of IQ. The tool encompasses a road map for defining, measuring, analyzing and improving IQ, an indicator system based on characteristics and logic-temporal sequences of processes, and a set of models to quantificationally describe the busniess process of post-implementaion. The tool is illustrated through a case study. The results of the tool are useful for reviewing and determining the best area for IQA activities.
Quality Assurance Information Quality Information Product Quality Material Information Data Quality
Ying Su John Talburt Ismael Caballero Munoz-Reja Markus Helfert
Information Quality Lab, Resource Sharing Promotion Center, Institute of Scientific and Technical In Entity Resolution and Information Quality, College of Engineering & Information Technology, Departme Departamento de Tecnologias y Sistemas de Informaci6n, Escuela Superior de Informatica, Universidad School of Computing,Dublin City University Glasnevin, Information Systems Business Informatics Resea
国际会议
北京
英文
349-352
2010-11-27(万方平台首次上网日期,不代表论文的发表时间)