Combining Six Sigma With Kaizen Blitz for Enhancing Process Interaction

摘要：

Its imperative to find appropriate way for company to achieve the goal to quickly respond to customer requirement and increase customer satisfaction. This encouraged them to adopt either Six Sigma for improving process through process interaction or Lean for reducing waste in processes. However, both Six Sigma and Lean have limitations. As a result, the enterprises tend to combine their strengths. This paper represents similarities and differences between Lean, Six Sigma and Kaizen. Furthermore, the integration between the techniques and tools of TQM, Six Sigma and Lean help to find a way integrating Six Sigma and Kaizen. The paper combines Six Sigma with Kaizen Blitz (DMAIC-KB) which is based on advantages of Six Sigma and Kaizen concept under PDCA cycle. This approach emphasizes on small project, customer requirement response and customer satisfaction in short time by detecting, analyzing and improving the problems and dysfunctions during process via process interaction.

关键词： Process interaction Six Sigma Kaizen Blitz TQM Lean

作者: Maozhu Jin Zhiwei Zhao

作者单位: Business School of Sichuan University, Chengdu, China code: 610065

会议类型: 国际会议

会议名称: 2010 International Conference on Advanced Mechanical Engineering(2010年先进机械工程国际学术会议 AME 2010)

会议地点: 洛阳

会议语种:英文

页码: 1220-1225

在线出版日期: 2010-09-04（万方平台首次上网日期，不代表论文的发表时间）