Knowledge Management in Small Businesses
Nowadays, the drive of every company to outlive and outsmart all other companies and competitors has driven both employees and organizations to continuously search for new ideas, innovation, knowledge creation and new strategies in order to adapt, survive and grow in the rapidly changing business environment and create wealth. Companies are increasingly realizing that their knowledge base is the basis of their competitive advantage, and innovation is imperative for them to make progress. Knowledge management is now a well established discipline in many large organizations. But what is its status and role in small businesses? This paper starts by summarizing the key characteristics of KM. Then it is followed by a review of current understanding of KM in small businesses. Finally, it is suggested that knowledge innovation the process of accessing, absorbing and converting knowledge into commercial products and services-is probably the most fruitful area for policy initiatives.
knowledge management small businesses knowledge processes knowledge innovation explicit knowledge tacit knowledge
Heng Wang
School of International Economics and Trade, Shandong University of Finance No. 40, Shungeng Road, Jinan, 250014, China
国际会议
International Forum of Knowledge as a Service(2010知识服务国际论坛)
厦门
英文
72-76
2010-04-12（万方平台首次上网日期，不代表论文的发表时间）