A study of positive effects on user experience in navigation
Since recent studies are concentrating on negative experience such as “lastness and “disorientation we emphasized the importance of positive experience in the paper. To investigate which behaviour is related to the user satisfaction, this paper examines the relationship between operational measures of user behaviour and users’positive experience. Several measures were used to evaluate the user behaviour, such as total task time, revisits and respond time. After the correlation analysis, we find that users’positive experience is correlated with optimal path rate, total task time and other four measures. In next steps, these measures will be developed to evaluate the website quality.
usability user experience website quality positive experience user behavior
Qi Zhang Ying Yang
School of Computer science and technology Zhejiang University Hangzhou, Zhejiang Province 310027, China
国际会议
温州
英文
444-447
2009-11-26（万方平台首次上网日期，不代表论文的发表时间）