The Effect of Computer Self-efficacy and Training on Intention to Use ERP
Enterprise resource planning (ERP) systems have been widely adopted by firms to integrate its internal and external resources to meet the need of time to market, and thus to sustain its competitive advantage. However, the success of ERP implementation depends mainly on employees acceptance of the technology. Based on the technology acceptance model (TAM), this research examines key drivers of employees intention to use ERP systems. Computer self-efficacy and training were derived as exogenous variable to test users intention to use ERP systems. A survey of 202 end-users from 10 Taiwanese firms found strong support for the conceptual model. In accordance with TAM, attitude and perceived usefulness had a positive effect on users intention to use ERP, while perceived usefulness and perceived ease of use affected attitude positively. Computer self-efficacy had direct effect both on perceived ease of use and perceived usefulness, and indirect effects on intention to use ERP. Training was found to have a strong positive direct effect on perceived ease of use, and indirect effect on perceived usefulness, attitude, and intention to use respectively. Implications of these findings are discussed for researchers and practitioners.
computer self-efficacy training ERP TAM
Jeff C.J. Fan W.Y. Guh CHOU C.H. W. L. Ku Peter J. Sher
Dept.of Information Management,Yunlin Univ.of S&T,Yunlin,Taiwan,China Nan Kai College,Dept.of Information Management,Nantou,Taiwan,China Dept.of Business Administration,Chung Hsing Univ.,Taichung,Taiwan
国际会议
杭州
英文
484-487
2004-10-24（万方平台首次上网日期，不代表论文的发表时间）