Applying QFD to Improve the Quality of Teaching: Taking Course of Management as an Example
Quality has become the most important factor for the survival of educational institution. How to improve the quality of education so as to meet the requirements of customer is becoming one big challenge faced by universities. Thus, this paper firstly presents a method for analyzing and prioritiz/ng requirements from the perspective of employers. Then, the author takes the course of management as an example and uses QFD methodology for identifying different teaching methods and evaluating their effectiveness in meeting employers expectations. The results show that the most effective teaching methods are group work, case study, simulated teaching, internship and class discussion.
QFD quality of teaching management course
Zhang Qunxiang
School of Economics & Management Zhejiang Forestry University Linan, China School of Management Zhejiang University Hangzhou, China
国际会议
长沙
英文
796-799
2010-05-11（万方平台首次上网日期，不代表论文的发表时间）