Analysis on the Job Satisfaction of Star-rated Hotel Managers in Beijing Based on Comparative Study——Taking Beijing-based Hotels Above 3-star as Examples
Questionnaire survey is adopted in this paper to study the job satisfaction of the managers with well-known star-rated hotels in Beijing and Antalya-a world-famous tourism city. First of all, 6 common factors educed from the raw data of 262 samples of Beijing by factor analysis and multivariate linear regression are taken as secondary indicators, and their 36 element factors are used as tertiary indicators to establish a satisfaction indicator system and regression equation for satisfaction calculation. Based on comparative analysis of data, the following conclusion is drawn: (1) In general, the managers of Beijing-based star-rated hotels have relatively high satisfaction with their jobs. (2) In terms of the three secondary indicators, i.e. career objective, working method and life satisfaction, the managers of Antalya-based hotels also have relatively high satisfaction; and with respect to the three secondary indicators of working enthusiasm, working time and work-family relation attitude, managers with Beijing-based star-rated hotels have relatively high satisfaction. And finally, the strategy for improving the satisfaction of managers with Beijing-based starrated hotels is proposed.
Job satisfaction Star-rated Hotels Managers Comparative study
WANG Jing LIN Feng Mustafa Koyuncu
Institute of Tourism, Beijing Union University, P.R.China Faculty of Tourism and Commerce, Nevsehir University, Nevsehir, Turkey
国际会议
2010 International Symposium on Tourism Resources and Management(2010年旅游资源与管理国际研讨会)
澳门
英文
208-216
2010-02-05（万方平台首次上网日期，不代表论文的发表时间）