Evaluation Indicator System and Weights Research of Communication Effects in ERP Implementation Project
Based on communication theory and characteristics of communication in ERP implementation project, this paper focuses on communication influencing factors analysis and proposes a new two level evaluation indicator system of communication effects for ERP implementation project Besides, this paper carries on a weights research of the indicator system by means of the Analytic Hierarchy Process (AHP) method, questionnaire survey and expert scoring method. The indicator system and weights research can serve as a basis to evaluate communication effects in the context of ERP implementation project and help management team to prioritize their attentions according to the weights of elements. Furthermore, this paper is an exploratory research about communication in ERP implementation project and provides rudimental idea for later research.
communication ERP implementation AHP weights analysis evaluation indicator system
Zhang Yuying Xu Yanan
Information School, Renmin University of China (RUC), Beijing 100872, China
国际会议
重庆
英文
1386-1390
2009-12-25（万方平台首次上网日期，不代表论文的发表时间）