Research on User Requirement Knowledge Acquisition By User Access Behavior Analysis
Obtaining user requirement is a premise of demand-driven product design. By the analysis of several requirements acquisition methods, as well as the change of customers buying behavior under network conditions, this paper puts forward the methods of user requirement knowledge acquisition by tracking users browsing behavior. By data purification, user identification and session identification of server log files, the info of users visits over a period of time in the specific product-related websites is found; the user requirement items are extracted from the visited pages; user requirement values along with the reliability are computed based on the visited numbers of the requirement items. Then, users are divided into user groups to acquire user groups requirements knowledge. This method can not only help understand users concerns of existing products index, but also, to some extent, reflect users potential demand of the products, which, in turn, can provide enterprises reference for new product development.
user requirements knowledge acquisition user access behavior web log file
HeZhongXiu WangShuang DuYaJun
Sch. of Mathematics & Computer Eng. Xihua Univ., Chengdu 610039,China Sch. of Mechanical Eng. & Automation Xihua Univ., Chengdu 610039,China Sch. of Mathematics & Computer Eng.Xihua Univ., Chengdu 610039,China
国际会议
长沙
英文
3242-3245
2009-10-10（万方平台首次上网日期，不代表论文的发表时间）