A Smart IVR system based on application gateways

摘要：

This paper presented a smart IVR( Interactive Voice Response) system based on application gateways,aim at the variety of the data that the customers attention and query, build the voice files of data demanded and play these files for response through application gateway and TTS,to meet the query requirement of the customer and company quickly.

关键词： Interactive Voice Response Text to Speech Application Gateway

作者: Chang-Xing QI Qing-Dong Du

作者单位: School of Software, Shenyang Normal University,Shenyang Liaoning, China

会议类型: 国际会议

会议名称: 2009 Ninth International Conference on Hybrid Intelligent Systems(第九届混合智能系统国际会议 HIS 2009)

会议地点: 沈阳

会议语种:英文

页码: 1-6

在线出版日期: 2009-08-12（万方平台首次上网日期，不代表论文的发表时间）