Business process identification technique
Any enterprise consists of a number of business processes. Business process is a horizontal process that links different work processes in one or more functional areas of the organization to deliver the output of the enterprise. A work process consists of a set of activities that are performed to produce a certain output of the process discussed. This paper discusses the problem of business identification and aims to introduce a technique called the process table to find a solution to the problem mentioned. This technique concretizes each business process of the enterprise by representing it as a linkage that connects a group of work processes performed in different functional areas. Business processes Surgery and Sales_Claim are used as examples to test our technique.
business process process table technique
Nadja Damij Talib Damij
Faculty of Information Studies Novi trg 5, SI-8000 Novo mesto, Slovenia Faculty of Economics University of Ljubljana Kardeljeva ploscad 17, SI-1000 Ljubljana, Slovenia
国际会议
北京
英文
31-34
2009-11-21（万方平台首次上网日期，不代表论文的发表时间）