An Empirical Study on Knowledge Transfer Influencing Factors in Software Process Improvement
Knowledge transfer model of software process improvement (SPI) and the conceptual framework of influencing factors are established. The model includes five elements which are knowledge of transfer, sources of knowledge, recipients of knowledge, relationship of transfer parties, and the environment of transfer. While the conceptual framework includes ten key factors which are ambiguity, systematicness, transfer willingness, capacity of impartation, capacity of absorption, incentive mechanism, culture, technical support, trust and knowledge distance. Then, we propose our research hypothesis. Case study concludes that the trust relationship among SPI staffs has the greatest influence on knowledge transfer, and organizational incentive mechanism can produce positive effect to knowledge transfer of SPI. Finally, we propose some suggestions of how to improve the knowledge transfer of software process improvement: establishing a rational incentive mechanism and executing some necessary training to transfer parties.
software process improvement knowledge transfer influence factors
Wan Jiangping Zheng Chuwei Zeng Yonghua
School of Business Administration, South China University of Technology, Guangzhou, China Institute School of Business Administration, South China University of Technology, Guangzhou, China
国际会议
广州
英文
141-146
2008-12-11（万方平台首次上网日期，不代表论文的发表时间）