An Evaluation of Enterprise Wikis Using Media Choice Theories
Wikis are quickly emerging as a new corporate mediuM for communication and collaboration. They allow dispersed groups of collaborators to asynchronously carry out persistent conversations, the result of which is stored on a common server as a single, shared truth. Based on Media Choice Theories, we argue that wikis are equivalent or superior to existing asynchronous communication media in most characteristics. The article also argues that wiki technology challenges some of the held beliefs of existing media choice theories because wikis introduce media characteristics not previously envisioned. We thus predict a promising future for wiki use in enterprises.
wiki media choice theories media richness media synchronocity common ground
Christian Wagner Andreas Schroeder Wing Yang Wong
Department of Information Systems, City University of Hong Kong, Hong Kong, China
国际会议
广州
英文
147-154
2008-12-11（万方平台首次上网日期，不代表论文的发表时间）